Note: I regret that I will be unable to join you for a discussion on the 2nd of October; please accept my apologies and allow me briefly to offer my thoughts on the reading I found most salient and compelling this week.
In Design Justice: Community-Led Practices to Build the Worlds We Need, Sasha Costanza-Chock argues for widespread, large-scale changes in the realm of design, whether that design is digital or exists in the physical realm. Costanza-Chock presents what they call the “matrix of domination,” which disproportionately discriminates against those who are members of one or more marginalized communities.
Costanza-Chock offers several solutions for combating the matrix of domination and spends time examining past efforts at peaceful protests in the name of justice, particularly justice for groups who have been historically enslaved, imprisoned, killed, forced to relocate, disenfranchised, and discriminated against at all levels of society. They present a compelling argument about how to prevent our machines, algorithms, and new technologies from inheriting our biases, the biases of generations prior, and the legacy of settler-colonialism.
They give one example of how “a Black person might experience a microaggression if their hands do not trigger a hand soap dispenser that has been (almost certainly unintentionally) calibrated to work only, or better, with lighter skin tones” (p. 45) but the problem is much more widespread. Arguably, the example given is a minor, perhaps even daily inconvenience, but BIPOC individuals are discriminated against on much larger, high-stakes scales.
Banking algorithms are also biased against Black people and people of color. These biases are a result of the ‘black box’ of AI as well as the historical data that the algorithms are fed in order to make decisions about the riskiness of offering a loan or a mortgage to a given person. Historically, BIPOC individuals were less likely to get mortgages, and now AI has taken up the baton of that same settler-colonist, Jim Crow, discriminatory practices that prevent BIPOC people from building generational wealth.
Costanza-Chock reminds us that is important, when undertaking the task of designing any new system or redesigning an existing one, to consider those who are at a different location upon the matrix of domination than oneself. They argue that the technology, user experience, and design fields are dominated not only by men but also by white people. They cite that the overwhelming majority of tech workers are white men and that many are white women. BIPOC individuals make up only a smattering of tech workers, and women, BIPOC people, LGBTQIA+ individuals, particularly trans folx, make up a small percentage of executive boards and are vastly outnumbered by white men.
There is an old Italian saying – “the fish rots from the head down.” When the very highest levels and the upper echelons of tech companies are made up of the same demographic, it is easy to overlook the needs of the many in favor of the needs of the privileged few.
The author posits that harm and benefit must be distributed equally throughout the population when one is (re)designing a new or existing product, space, service, etc., and that designers need to make deliberate decisions about how to distribute these harms and benefits to those at various locations on the matrix of domination.
I agree with many of their observations, and as an Artificial Intelligence Studies Major in university, I have long known about data bias and have been concerned about just what the author describes. I have also encountered new perspectives in this book and am grateful for the opportunity to have taken a dive into the world of design justice. We must build a future we can all be proud of; one where equity, equality, and justice for all are more than mere ideals to which we pay lip service – one where we can start to heal the scars wrought upon the world by the transatlantic slave trade, settler-colonialism, late-stage capitalism, and anthropogenic climate change.
It is important to design and build a future where all are welcomed and valued, at all levels of society; everywhere.